Application of the COBIT 5 Framework in the Information Technology Governance Audit at Public Regional Hospital S.K. Lerik

Abstract

Information technology (IT) management in hospitals is very important. Most hospitals in Indonesia still experience difficulties in managing information technology (IT) effectively. This was also experienced by Public Regional Hospital S.K. Lerik, this is caused by a lack of understanding of good information technology governance, as well as a lack of human resources trained in the field of information technology. Human resources in the field of information technology, including experts, technicians and information technology managers, are an important component in information technology operations. The COBIT 5 framework was chosen because it is able to provide a structured approach to managing information technology strategy, risk and performance that supports organizational goals. This research aims to analyze the application of the COBIT 5 framework to information technology (IT) governance at Public Regional Hospital S.K. Lerik. The method used, namely COBIT 5, is focused on the EDM04 (Ensure Resource Optimization) and APO01 (Manage the IT Management Framework) subdomains. The results of this study are increased operational efficiency of information technology, more effective investment management, and better quality of health services at Public Regional Hospital S.K. Lerik.