Design of a Web-Based Car Spare Parts Service and Sales Information System with Agile Method at Anugerah Jaya Mobil

Abstract

Anugerah Jaya Mobil is a car repair shop located in Medan City that still uses manual methods in managing its service and spare part sales. This creates several problems in managing service and sales. Customers feel uncomfortable because they have to come in person to inquire about the status of their vehicle. They also do not know when the service will be completed and whether the spare parts they need are available. To address these problems, the purpose of this research is to create a web-based information system that aims to simplify and accelerate the service process and data management. This system uses the Agile Development method. In this method, development is carried out in short cycles, called sprints. Each cycle produces a part of the system that can be tested. By getting direct feedback from users, the team can improve and adjust the system quickly. This makes the final product more in line with user expectations and can adapt to changes. It is expected that this system can improve operational efficiency and reduce losses at Anugrah Jaya Mobil.