UI/UX Design of Laundry Pick-Up and Delivery Application using Prototyping Method

Margaretha Natalia Simamora; Johanes Terang Kita  Perangin Angin; Jackri Hendrik

doi:10.59934/jaiea.v5i3.2253

Authors

Margaretha Natalia Simamora Sistem Informasi,STMIK TIME,Medan,Indonesia
Johanes Terang Kita Perangin Angin Sistem Informasi,STMIK TIME,Medan,Indonesia
Jackri Hendrik Sistem Informasi,STMIK TIME,Medan,Indonesia

DOI:

https://doi.org/10.59934/jaiea.v5i3.2253

Keywords:

Laundry Application, Figma, Prototyping, UI/UX Design, User Experience

Abstract

Digital transformation demands operational efficiency in the conventional laundry industry, which is still hampered by manual management and limited geographic reach.In response to this phenomenon, this research focuses on developing a UI/UX design for the Laundry Express mobile application with superior pickup & delivery service features. The main goal is to reduce the potential for data input errors while providing information transparency for users. Through an iterative prototyping method, the design process includes needs identification and continuous evaluation using Figma. The final product, a high-fidelity prototype, integrates order tracking features, automatic cost calculation based on weight, and a service assessment module. Evaluation using Likert scale for usability measurement demonstrated a high level of ease of navigation, allowing users to complete transactions without technical obstacles. This study concludes that the iterative prototyping approach is effective in producing intuitive application designs that meet the needs of modern society who require flexible laundry services.

Downloads

Download data is not yet available.

References

S. Salsabilah, M. I. Wahyuddin, and R. T. K. Sari, “Analisa UI/UX Terhadap Perancangan Website Laundry dengan Metode Human Centered Design dan User Experience Questionnaire,” J. Media Inform. Budidarma, vol. 6, no. 1, p. 720, 2022, doi: 10.30865/mib.v6i1.3547.

A. Olivia, P. D. Larasati, M. Femy Mulya, S. Anwar, and Y. Efendi, “Penerapan Design Thinking dalam Perancangan UI/UX Website untuk Meningkatkan Pengalaman Pengguna,” J. SISKOM-KB (Sistem Komput. dan Kecerdasan Buatan), vol. 8, no. 3, pp. 185–193, 2025, doi: 10.47970/siskom-kb.v8i3.836.

Binastya Anggara Sekti, Fendy Otista Stefanus, and Nizirwan Anwar, “Analisis Dan Desain UI/UX Pada Web Company Profile Dengan Metode Human Centered Design,” IKRA-ITH Inform. J. Komput. dan Inform., vol. 8, no. 1, pp. 213–220, 2024, doi: 10.37817/ikraith-informatika.v8i1.3215.

M. N. Rafi Taqiyuddin and B. Indryanti, “Perancangan Aplikasi Laundry Berbasis Android Dengan Menggunakan Metode Design Thinking,” J. Inform. dan Tek. Elektro Terap., vol. 12, no. 2, 2024, doi: 10.23960/jitet.v12i2.4266.

S. Aulia and Y. Syahidin, “Perancangan UI/UX dengan Metode Design Thinking Pada Shoekuna Shoe Laundry Berbasis Mobile,” J. Sains Komput. Inform. (J-SAKTI, vol. 7, no. 1, pp. 211–219, 2023.

H. R. Samodro and C. Rudianto, “Perancangan Sistem Informasi Pelayanan Jasa Laundry Berbasis Web Dengan Digital Prototyping Design,” J. Ris. Sist. Inf. Dan Tek. Inform., vol. 8, no. 2, pp. 408–422, 2023, [Online]. Available: https://tunasbangsa.ac.id/ejurnal/index.php/jurasik

M. A. Senubekti, G. L. Dajoreyta, and N. Anggraini, “Pembuatan Desain UI/UX dengan Metode Prototyping pada Aplikasi Layanan Pengadilan Negeri Bale Bandung menggunakan Figma,” J. Inform. Terpadu, vol. 10, no. 1, pp. 1–10, 2024, doi: 10.54914/jit.v10i1.1001.

C. A. Dinsa, H. Tolle, and R. I. Rokhmawati, “Perancangan Desain Interaksi Modul Pelayanan Kesehatan Masyarakat Pada Aplikasi Malang Sehat Dengan Menggunakan Metode HCD (Human-Centered Design),” J. Pengemb. Teknol. Inf. dan Ilmu Komput., vol. 5, no. 6, pp. 2334–2343, 2021, [Online]. Available: https://j-ptiik.ub.ac.id/index.php/j-ptiik/article/view/8464

C. Surya Pratama, “Manajemen Proyek Sistem Informasi untuk Efisiensi Usaha Jasa Laundry,” J. Informatics Busisnes, vol. 02, no. 01, pp. 65–72, 2024.

D. Ardiyansah, O. Pahlevi, and T. Santoso, “Implementasi Metode Prototyping Pada Sistem Informasi,” J. Tek. dan Sains, vol. 2, no. 2, pp. 17–22, 2021, [Online]. Available: http://jurnal.uts.ac.id/index.php/hexagon/article/view/1083%0Ahttps://jurnal.uts.ac.id/index.php/hexagon/article/download/1083/701