Development of Data Processing and Contribution Receivables Monitoring Services Based on Website at BPJS of Employment East Nusa Tenggara

Fransiska Santa Mustika Lette Bahi; Edwin Ariesto Umbu Malahina

doi:10.59934/jaiea.v4i3.986

Authors

Fransiska Santa Mustika Lette Bahi STIKOM Uyelindo Kupang
Edwin Ariesto Umbu Malahina STIKOM Uyelindo Kupang

DOI:

https://doi.org/10.59934/jaiea.v4i3.986

Keywords:

BPJS of Employment, contribution receivables, information system, data verification, waterfall method, web-based monitoring

Abstract

BPJS of Employment East Nusa Tenggara faces challenges in managing contribution receivable data due to a manual system that is slow and prone to errors. This study developed a web-based system to streamline, accelerate, and improve the accuracy of receivable management using the Waterfall method. The system includes features such as data management across various receivable categories, Excel file uploads, graphical monitoring, tiered verification, and multi-user access. Implementation results show the system functions effectively, providing real-time information and enhancing work efficiency. Noted limitations include the absence of automated notifications and central system integration. This system is expected to support the digital transformation of public services in the social security sector.

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