RENALDI, R.; DAMAYANTI, L. Design and Validation of a Web-Based E-CRM System for Baby Fashion Business: A Case Study of PT Rhinno Makmur Jaya Using Black Box and UAT Testing. Journal of Artificial Intelligence and Engineering Applications (JAIEA), [S. l.], v. 4, n. 3, p. 1994–1998, 2025. DOI: 10.59934/jaiea.v4i3.1071. Disponível em: https://ioinformatic.org/index.php/JAIEA/article/view/1071. Acesso em: 6 jun. 2026.