AGIL, R.; OCTAVIANDY, P.; TARIGAN, F. A. An Analysis of User Satisfaction Toward the Maxim Application in Medan City using the E-Servqual Model. Journal of Artificial Intelligence and Engineering Applications (JAIEA), [S. l.], v. 5, n. 2, p. 2145–2151, 2026. DOI: 10.59934/jaiea.v5i2.1688. Disponível em: https://ioinformatic.org/index.php/JAIEA/article/view/1688. Acesso em: 30 apr. 2026.