ZIDAN NOVANDY RAMADHANI; LISTANTO TRI UTOMO. Analysis of the Effect of Service Quality Using the SERV-QUAL Method on Customer Satisfaction at Jendela Wisata Travel. Journal of Artificial Intelligence and Engineering Applications (JAIEA), [S. l.], v. 5, n. 1, p. 116–120, 2025. DOI: 10.59934/jaiea.v5i1.1253. Disponível em: https://ioinformatic.org/index.php/JAIEA/article/view/1253. Acesso em: 19 jul. 2026.