IBNU SINA SALMAN SYAM; MARTANTO; ARIF DIKANANDA; DEDE ROHMAN. Sentiment Analysis of GoPay Application is Improved Using Natural Language Processing Method to Optimize Services . Journal of Artificial Intelligence and Engineering Applications (JAIEA), [S. l.], v. 4, n. 3, p. 1603–1607, 2025. DOI: 10.59934/jaiea.v4i3.961. Disponível em: https://ioinformatic.org/index.php/JAIEA/article/view/961. Acesso em: 20 may. 2026.