Ibnu Sina Salman Syam, Martanto, Arif Dikananda, and Dede Rohman. 2025. “Sentiment Analysis of GoPay Application Is Improved Using Natural Language Processing Method to Optimize Services”. Journal of Artificial Intelligence and Engineering Applications (JAIEA) 4 (3):1603-7. https://doi.org/10.59934/jaiea.v4i3.961.