Wijaya, M. R., Namira, A., Syafika, A. and Dalimunthe, S. F. (2026) “AI-Based Chatbot Development for Academic Information Services at Universitas Negeri Medan and an Analysis of Indonesian Language Usage”, Journal of Artificial Intelligence and Engineering Applications (JAIEA), 5(3), pp. 4211–4222. doi: 10.59934/jaiea.v5i3.2376.