Zidan Novandy Ramadhani, Listanto Tri Utomo. Analysis of the Effect of Service Quality Using the SERV-QUAL Method on Customer Satisfaction at Jendela Wisata Travel. j. of artif. intell. and eng. appl. [Internet]. 2025 Oct. 15 [cited 2026 Jun. 13];5(1):116-20. Available from: https://ioinformatic.org/index.php/JAIEA/article/view/1253