Faiz MI, Martiano. Analysis of Delivery, Service, and Support (DSS) in Information Technology Governance (IT Governance) Using the COBIT 5 Framework (Case Study : PT. Indonesia Gadai Oke). j. of artif. intell. and eng. appl. [Internet]. 2025 Oct. 15 [cited 2026 Apr. 30];5(1):1959-64. Available from: https://ioinformatic.org/index.php/JAIEA/article/view/1764